Money Back Guarantee

We thank you for your strong interest in travelling with us. At MyNguyenTourist, we are confident and proud of our products & services and always working hard for the true value in your travel. We pride ourselves on getting things right. That does not mean we are perfect, but when we make mistakes we fix them. We will refund your money if:

  • You do not infringe our cancelation policy
  • The quality of the trip is not as what we said to deliver
  • The experience is not as what our travel consultants promised it to be.
  • Our service did not meet your need and expectation

We guarantee that you will have a great trip with not only quality, but with assured fun. If you are not happy with a product (service) that you booked on, for any reason, you can ask to us to have refund within 30 days of the order date. As soon as it arrives, we will issue a full refund for the entire product (service) price.

If you have not still received the refund, please do not hesitate to contact us immediately at:

Warm Regards,


Hotline: (+84) 984.070.999